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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Junior Van Allen

February 20, 2026

5  out of  5
rating by Junior Van Allen
"I’ve been servicing with the company for quite some time and every time they have been great to me. Quick and sufficient. Reliable with all information. Best in the business"
We responded:
"We appreciate your review, Junior. We are so happy that you had such a wonderful experience with State Farm Agent Mike Long’s Team here in Eden ! "
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Linda Mabe

January 8, 2026

5  out of  5
rating by Linda Mabe
"Tim was more than helpful. His follow up calls kept us informed and confident that we were being taken care of."
We responded:
"Thank you for the amazing review, Linda! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Kristi Hodges

January 7, 2026

5  out of  5
rating by Kristi Hodges
"Ricc did a fantastic job and always does every time I call and talk to him with a question concerning my insurance. Would recommend Mike Long Insurance with State Farm to anyone. I have my car, home and life insurance through them and wouldn't think of switching. Great people and great coverage.

This is the second time I've had to talk to someone and Tim done a fantastic job on getting me a reasonable price for what we had to work with. Would definitely recommend this company and these people. Wonderful customer service."
We responded:
"Thank you for the recent review and the vote of confidence for Rick for outstanding customer service. Any insurance agent can give you a quote or start a policy, but service is where be believe the rubber meets the road.
Mike Long, Agent"
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Betty Peoples

December 19, 2025

4  out of  5
rating by Betty Peoples
"Rick did a great job"
We responded:
"Thanks for taking time to share your Google review. We will keep striving to earn a 5 Star. Thanks again,
Mike Long Agent"
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Hunter Stone

December 17, 2025

5  out of  5
rating by Hunter Stone
"Very good rates and always will use state farm wouldn’t change"
We responded:
"Thanks Hunter for entrusting our agency to assist you with your insurance needs.
Mike Long, Agent"
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John Mauney

October 17, 2025

5  out of  5
rating by John Mauney
"Rick provided great customer service. Thanks for the professionalism."
We responded:
"Rick is Awesome and an important part of our agency team.
Thank you for applauding his professionalism in your recent review.
Mike Long, Agent "
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Novie Tuggle

July 15, 2025

5  out of  5
rating by Novie Tuggle
"He answered all my questions and was very informative..."
We responded:
"We appreciate the recent review and 5 star rating.
Mike Long, agent"
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Karen Williams

June 24, 2025

5  out of  5
rating by Karen Williams
"I was in need of fast and reliable service, and they delivered! ! My thanks to Charlotte for her professional and timely manner in helping me secure my homeowners insurance before closing. I was so impressed with Mike's team that I transferred my auto insurance as well!
I would recommend them highly. No need to compare, just call them and let them do what they do best, take care of all your insurance needs!"
We responded:
"We thank you for your review and kind words and we do appreciate the opportunity to serve all your insurance needs.
Mike Long, agent"
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Marcus Woods

June 24, 2025

5  out of  5
rating by Marcus Woods
"Rick is amazing ,nice knowledgeable guy . Walked me through every step of the way to get things switched over .highly recommend him in the near future"
We responded:
"Thanks for the review Marcus.
Rick does an awesome job and we do not get tired of hearing from new clients stating that switching to our agency was a great decision.
Sincerely,
Mike Long , Agent"
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William Harvey

June 19, 2025

5  out of  5
rating by William Harvey
"I have been with State Farm for awhile now. The staff is very pleasant and Mr. Rick has been my biggest supporter with all I have gone through here lately. He is a 10/10 and will advocate for his clients to the fullest extent. Blessings to the company and ty so much for all the support and guidance.... :0)"
We responded:
"We thank you for your review and kind words and we do appreciate the opportunity to serve your insurance needs.
Mike Long, agent"
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Tara B. Mettle

June 18, 2025

5  out of  5
rating by Tara B. Mettle
"Charlotte at Mike Long is the best! She is awesome to work with!! I've gone to her for many years now for all of my insurance needs, and she always comes through for me & is very efficient!!"
We responded:
"Awesome, and thanks for the fantastic review Tara! We're so happy to hear you continue to enjoy quality customer service. Your feedback is a great motivator for us to keep striving for excellence. We look forward to serving you again in the future!"
Mike Long, Agent"
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Jessica Barker

June 17, 2025

5  out of  5
rating by Jessica Barker
"I am pleased to say how wonderful Rick was when I had to call in for help updating my card for autopay and check on a payment for my child. He was so nice and helpful. If your looking for an insurance company, call Rick at State Farm in Eden NC"
We responded:
"Jessica,
Thanks so much for the 5 star review and also for highlighting the service you experienced from Rick. Reviews from our clients and policyholders helps perspective new clients considering our agency see how we deliver on the promise of quality customer service.
Mike Long, Agent"
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June Agee

June 13, 2025

5  out of  5
rating by June Agee
"Friendly staff and business always clean.. highly recommend. Rick is the bomb."
We responded:
"Thank you June Bug,
We appreciate your recommendation and the positive shout out for Rick's service.
Mike Long, Agent"
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Clarita Grogan

June 13, 2025

5  out of  5
rating by Clarita Grogan
"Rick was very friendly and helpful."
We responded:
"Thanks for the recent review.
We are here to assist you or referrals with bundling homeowners , renters, auto and life insurance.
Mike Long, agent"
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Lisa Wilson

June 13, 2025

5  out of  5
rating by Lisa Wilson
"Ms. Charlotte was a Great Representative!"
We responded:
""Awesome, and thanks for the 5 star review! We're so happy to hear you continue to enjoy quality customer service. Your feedback is a great motivator for us to keep striving for excellence. We look forward to serving you again in the future!"
Mike Long, Agent"
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Toye Rowe

June 11, 2025

5  out of  5
rating by Toye Rowe
"We would like to give a big thanks to Rick and Charlotte at State Farm for assisting with our homeowners insurance. Thank you once again!!!"
We responded:
"Thanks for the recent review.
We appreciate your entrusting our agency with your insurance needs.
Mike Long, agent "
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josh cecil

June 10, 2025

5  out of  5
rating by josh cecil
"Been with State Farm for years,Rick made changing policies a quick and painless effort."
We responded:
"Glad we have met or exceeded your expectations.
Thanks again,
Mike Long, agent"
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Corlette Miller

June 9, 2025

5  out of  5
rating by Corlette Miller
"Very nice people, those without insurance I'll be surely to tell them about you guys"
We responded:
"Thanks to your future referrals, we will strive to continue to exceed your expectations.
Mike Long, agent
"
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Bo Bailey

June 9, 2025

5  out of  5
rating by Bo Bailey
"Rick has been great and very understanding and a pleasure to do business with!"
We responded:
"Thanks for the thumbs up for Ricks quality service.
Mike Long, agent"
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Brittany Travis

June 9, 2025

5  out of  5
rating by Brittany Travis
"Rick at State Farm Insurance was very nice and helpful with all my questions concerning my vehicle insurance . Thank you Rick!"
We responded:
"On Ricks behalf, we thank you for your review and kind words.
Mike Long, agent"
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Barry Livesay

June 7, 2025

5  out of  5
rating by Barry Livesay
"Rick gave me lots of great information about Ins. Great rates. Use to be with Allstate. Rick save me moneys on home owners and auto insurance. Great service ..."
We responded:
"Thank you for the review Barry and for highlighting the Steller service Rick provided. Thank you for your 5 star review. We are here to assist with bundling homeowners , renters, auto and life insurance.
Mike Long, agent"
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Kena Dillard

June 6, 2025

5  out of  5
rating by Kena Dillard
"Rick was good with taking my payment by phone from Eden North Carolina"
We responded:
"Hey Kena, We appreciate the 5 star review.
Mike Long, Agent"
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Connie Church

June 6, 2025

5  out of  5
rating by Connie Church
"Tim was helpful and great!!"
We responded:
"Thanks for the review Connie.
We are here to assist you or referrals with bundling homeowners , renters, auto and life insurance.
Mike Long, agent

"
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roger griffin

June 6, 2025

5  out of  5
rating by roger griffin
"Rick was very helpful with the information he provided me with my policy in making my decision to come on board with State Farm would recommend him to anyone looking for insurance coverage thanks for all your help Rick"
We responded:
"Thanks so much for the 5 star review Roger and also for highlighting the service you had with Rick. Reviews from our clients and policyholders helps perspective new clients to consider our agency over others by seeing how we deliver on the promise of quality customer service.
Mike Long, Agent"
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Janet Ellis

June 5, 2025

5  out of  5
rating by Janet Ellis
"If you need home, auto bundle ins or life insurance, come see Rick ! Highly recommend, been with these guys for over 35 w!!"
We responded:
"Thank you for your 5 star review. We are here to assist with bundling homeowners , renters, auto and life insurance.
Mike Long, agent"